Hotel Emperor Palms Karol Bagh Area, Delhi Reviews
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While my first visit was decent, I had confirmed my second visit on makemytrip and even told the owner of the hotel to hold our rooms. However, upon return the receptionists said that our rooms weren’t available! When we asked why, he vaguely replied that we had not confirmed despite of a black and white confirmation which I had in my hand. We were extremely disappointed. Then they said they would keep us in another hotel near by which looked very dirty. So we instead tried for the hotel next door and to our luck we found a room which was clean an also matched our budget.
In addition, we had given some clothes to be laundered during our first visit. When the reception was asked to give them to us they took an insanely long amount of time. I lost my patience and instead went the next day to collect it. Apparently the staff stored our clothes in their Lost and Found! Neither were our clothes clean, nor the management of this hotel.
The F and B staff in the restaurant in the basement and the bell attendants however were very hospitable.
If you’re particular about such details then I would not recommend this hotel to you.
This hotel did not let us down any bit.
breakfast was sumptuous..taste was excellent. Rooms were classy with a mini fridge. We asked for random services, and we got it with all the love. We had been here on 29 Dec – 01Jan, arrived late from 31st Party and were very hungry- at 3.00 am in the night, we were served the tastiest hot food. So point 1 – the kitchen is open 24 hrs.
Also, post checkout our flight was scheduled after 6 hours! They happily helped us with the cloak room facility (point 2).
Point 3 – The location of the hotel is excellent – just 2 mins walk from the karol Baug metro station and KArol Baug bazar is accross the road.
I stayed last week with my wife for 4 nights and had an amazing experience. The rooms are very comfortable and cosy. The main thing to note is that there is 24 hours food service available in the room which makes it different from other hotels. The staff was very courteous, the hotel has a great aura and the food standards have been maintained quite well. I will recommend this hotel as it is REAL value for money !!
I was There with my husband in November for 3 days and We had a good times there..We really like the room, It’s Clean & Modern.
Friendly Services And Breakfasts was too good..It’s Suitable for Couples, Family and Etc 🙂
Me and my friend stayed here for 4 days. We had a deluxe room which was extremely spacious and comfortable. Excellent really. Bathroom great and the shower easily worked. The staff are friendly and helpful. It is within walking distance of all city attractions.
I stayed in d hotel for 2 days..First it is located near d metro station..Second you can easily move in the Karol Bagh market..which makes it a happening place..
When I entered the hotel, it was well maintained nd looked updated..Staff was really helpful nd had a nice smile, eager to help you out always..
Rooms are updated and properly maintained..and most imp washroom are updated with great western looks..
Customer Reviews about the Hotel